Principal-led property management for Brisbane South and the Gold Coast — no junior handoffs, no hidden fees, direct access to your manager.
No obligation. Written appraisal from Joe. Reply within 24 hours on business days.
We work best with landlords who want their investment handled properly — without becoming a second job.
No obligation. Written appraisal from Joe. Reply within 24 hours on business days.
Choosing a property manager is one of the most consequential decisions you make as a landlord. It decides whether your investment is protected, your tenants are retained, and your returns are maximised — year after year.
I lead every client relationship at Fortune Key personally. The team handles day-to-day operations — inspections, maintenance coordination, tenant communication — but I remain your direct point of contact and the person accountable for every decision.
With over 10 years of frontline property management experience across Brisbane South and the Gold Coast, I hold both a personal and a corporate Queensland real estate licence — giving you the accountability of a company with the attention of a dedicated principal.
| Fortune Key Property | Ask your current agency | |
|---|---|---|
| Who manages your property | Joe Li, principal — oversees every property |
Who is your contact, and how often has it changed? |
| Mandarin-language service | Native — leases, reports, calls |
Is Mandarin available without a translator? |
| Routine inspections | Quarterly, with a photo report |
How often — and do you get photos? |
| Maintenance turnaround | Typically under 48 hours, vetted tradies |
How long do repairs usually take? |
| Rent review | Written market review at every renewal |
When did you last get one in writing? |
| Owner statements | Monthly + end-of-financial-year statement |
Is an EOFY statement included? |
From the moment you sign the management agreement, every step is transparent and documented — no surprises, no hand-waving.
"I deliberately keep my book small — so I can still remember every landlord's kids' names."
Most agencies talk about service. We sign ours into the management agreement. If we miss any of the below, you have grounds to walk — no exit fee, 30 days notice.
No call centre, no "your PM is on leave today". You always reach the principal.
Owner enquiries answered within 24 hours on business days; urgent repairs go straight to our nominated emergency repairers.
No maintenance over $300 without your written approval. Ever.
Quarterly photo inspection reports, every property, every time.
Every lease renewal includes a written market evidence pack — not a guess.
30 days written notice. That's it. No clawback, no penalty, no obstruction.
We manage properties across Brisbane's inner city, southside, and the Gold Coast corridor — wherever you've invested, we've got you covered.
What does Fortune Key charge to manage a rental property?
7.7% of rent collected, including GST. Letting a new tenancy costs one week's rent plus GST; a lease renewal costs half a week's rent plus GST and includes a written market rent review. Marketing is $199 + GST for a standard realestate.com.au listing, charged each time the property is listed for rent. There is no monthly admin fee, no routine inspection fee and no exit fee. The full schedule is published at fortunekey.com.au/fees.
Who actually manages my property?
Joe Li, the principal. Joe personally oversees every property under management and is your direct point of contact. The team handles day-to-day work such as inspections, maintenance coordination and tenant communication, but Joe stays accountable for every decision. He holds both a personal and a corporate Queensland real estate licence and has over 10 years of frontline property management experience across Brisbane South and the Gold Coast.
Which areas does Fortune Key cover?
Brisbane South and the Gold Coast corridor. In Brisbane South: Sunnybank, Wishart, MacGregor, Runcorn, Calamvale, Stretton and Eight Mile Plains. On the Gold Coast corridor: Coomera, Pimpama, Ormeau and Hope Island. The office is at Level 2, 8 Clunies Ross Court, Eight Mile Plains.
Can I switch from my current agency, and what does it cost?
Yes, and there is no fee to switch. You sign a Form 6 appointment and your current agency receives 30 days' written notice; Fortune Key prepares that notice for you and handles the transfer of the tenancy file, keys and bond record. A tenanted property changes hands when the notice period ends, with the lease, rent and bond unchanged. A vacant property can transfer straight away. How switching works.
How will I know what is happening with my property?
Every routine inspection produces a photographic condition report, quarterly, and inspections are included in the management fee. You receive monthly statements and an end-of-financial-year statement with the information for your tax return, and the PropertyMe Essentials owner portal gives you your financials, inspection reports and maintenance history, available anytime. Owner enquiries are answered within 24 hours on business days, and no maintenance over $300 goes ahead without your approval.
Do you offer service in Mandarin?
Yes. Joe Li communicates natively in both English and Mandarin, and owner communication, leases and inspection reports are all available in either language. It is part of the standard service rather than a chargeable extra, and it is offered alongside English to every landlord, local and Chinese-speaking alike. 中文服务.
Routine inspections aren't paperwork — they're the difference between a small fix and a structural claim. Here's the real story.
The percentage is only part of the story. What Brisbane landlords actually pay once letting, renewal and other fees are added — and how to read a fee schedule.
Most unhappy landlords stay put because they assume switching is complicated. It costs nothing and your tenancy carries on unchanged. Here's how it works.
Contact Joe for a free rental appraisal — no obligation, no jargon.
All enquiries answered by Joe personally within 24 hours.